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Frequently Asked Questions

At Ntake Bakery and Company Limited, we aim to provide you with all the information you need to have a seamless experience with our products and services. We’ve compiled answers to the most common questions our customers ask. Whether you're curious about our processes, policies, or specific offerings, you'll find quick and easy answers right here.

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  • What products do you offer besides baked goods?
    Ntake Bakery & Company Ltd offers a wide range of baked goods, premium flour brands, confectioneries, cooking oil, and Laundry bar soap.
  • Are your products available for wholesale purchase?
    Yes, Ntake Bakery offers wholesale options for businesses. You can contact our sales team for more information on bulk purchases and pricing.
  • How do I place an order?
    Orders can be placed online through our website, by phone, or directly at one of our branches. Simply select your preferred method and follow the steps provided.
  • What are your delivery options and areas covered?
    We offer delivery across Uganda. Delivery charges and timelines may vary depending on the location.
  • How do I order custom cakes or other bakery products?
    You can order custom cakes by visiting our website, calling us directly, or visiting one of our branches. Be sure to provide the details of your order including design, flavor, and size.
  • How can schools schedule a tour at your facility?
    Schools can schedule a tour by contacting our Human Resources office. Tours are available from Monday to Friday, and we encourage schools to book in advance.
  • What do students learn during the school tour?
    Students will get a behind-the-scenes look at how our bakery operates, including our production lines, packaging processes, and quality control measures.
  • Are there guidelines for school visits?
    Yes, schools must provide a signed letter of introduction and approximate the number of students. Arrival times are set between 9:00 AM to 3:00 PM, Monday to Friday.
  • What is Ntake Bakery’s history?
    Ntake Bakery was founded over 50 years ago with a commitment to quality and innovation. What started as a small bakery has grown into a large-scale operation, offering a wide range of products across Uganda.
  • How can I apply for a job at Ntake Bakery?
    You can view current job openings on our website’s careers page or submit your resume to our HR department for consideration.
  • How can I provide feedback on your products?
    We value customer feedback! You can share your experience by filling out the feedback form on our website or by contacting our customer service team.
  • Where are your bakery branches located?
    We have several branches across Uganda, including Jinja, Mbale, Masaka, Nalukolongo Head offices, Mbarara and Lira. Visit our website’s locations page for detailed information and various outlets.
  • Do you have factory outlets for direct purchases?
    Yes, we have factory outlets where you can purchase our products directly at wholesale prices. Check our locations page for more information.
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